Monday, November 29, 2010
Tuesday, November 16, 2010
When all else fails....
When all else fails...Read the directions!
Being a long time elite member of the "Directionally Challenged-Read as a Last Resort Club" has it moments of pride of course but more often than not, membership has a tendency to humble one with great frequency. During a recent rig build out, the crew was loading the trailer with the miscellaneous goodies included with the sale and getting the system prepped for the wet-down when BAM, an E99 Error code reared its ugly head. A communication error, which for our staff, had never occurred however this one had us stumped. After several hours of narrowing down where this problem was with guidance from Graco's Repair Manual, we still could not find the issue. At the point where the towel was about to be thrown, we looked deeper into the proportioner and found a loose plug dangling behind a gizmo that didn't have a home. Low and behold, that was it. Now, as embarrassed as we all were for having not looked there first, we did come away with one rather profound experience. Graco's repair manual was a fantastic aid & resource to our staff during this endeavor, even for one of the new guys!
I remember some point in elementary or middle school whereupon the teacher instructed our class to describe in writing how to construct a peanut butter & jelly sandwich. An easy "A" was our immediate thought but she threw us a curve the next day by having us "construct" our sandwiches according to our descriptive masterpieces. The memory of peanut butter & jelly smeared into my hands and all over my desk still resonates whenever I'm attempting to describe a method or repair to one of my customers.The objective of this entry is to complement the writers of Graco's numerous repair manuals foremost. They are extremely well written, exceptional even, and all new applicators should go to the manuals first, then contact your supplier. Being a member of the before mentioned Directionally Challenged Club is a point of pride with me and my staff however when one has a resource that is as well written and easy to follow as Graco's repair manuals, the membership guidelines must take a back seat.
Graco-I'd love to see your descriptive masterpiece on how to construct a PB&J!
Being a long time elite member of the "Directionally Challenged-Read as a Last Resort Club" has it moments of pride of course but more often than not, membership has a tendency to humble one with great frequency. During a recent rig build out, the crew was loading the trailer with the miscellaneous goodies included with the sale and getting the system prepped for the wet-down when BAM, an E99 Error code reared its ugly head. A communication error, which for our staff, had never occurred however this one had us stumped. After several hours of narrowing down where this problem was with guidance from Graco's Repair Manual, we still could not find the issue. At the point where the towel was about to be thrown, we looked deeper into the proportioner and found a loose plug dangling behind a gizmo that didn't have a home. Low and behold, that was it. Now, as embarrassed as we all were for having not looked there first, we did come away with one rather profound experience. Graco's repair manual was a fantastic aid & resource to our staff during this endeavor, even for one of the new guys!
I remember some point in elementary or middle school whereupon the teacher instructed our class to describe in writing how to construct a peanut butter & jelly sandwich. An easy "A" was our immediate thought but she threw us a curve the next day by having us "construct" our sandwiches according to our descriptive masterpieces. The memory of peanut butter & jelly smeared into my hands and all over my desk still resonates whenever I'm attempting to describe a method or repair to one of my customers.The objective of this entry is to complement the writers of Graco's numerous repair manuals foremost. They are extremely well written, exceptional even, and all new applicators should go to the manuals first, then contact your supplier. Being a member of the before mentioned Directionally Challenged Club is a point of pride with me and my staff however when one has a resource that is as well written and easy to follow as Graco's repair manuals, the membership guidelines must take a back seat.
Graco-I'd love to see your descriptive masterpiece on how to construct a PB&J!
Tuesday, November 2, 2010
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